Reviews
Guest comments & opinions
Guest feedback
helping us improve
We prefer it if you can provide your feedback directly to us at the hotel because that way we can say THANK YOU personally ... or react straight away if there is a problem. Online feedback is okay too – we know that this is the only way we can keep on improving. And that is our stated goal.
A good reputation is more valuable than money.
– Publilius Syrus
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4.1
/5
total
Unknown
,
11. April 2024
Location
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Service
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Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
n/a n/a n/a
n/a n/a n/a
4.6
/5
total
Neil Ross
,
09. March 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Great location and just a shame snow was limited lower down
Great location and just a shame snow was limited lower down
3.5
/5
total
Vlad
,
09. March 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Busy hotel right next to main ski gondola and apreski bar. Impressive large pool, could see new tiling.
Busy hotel right next to main ski gondola and apreski bar. Impressive large pool, could see new tiling.
4.2
/5
total
Unknown
,
03. March 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Great hotel and staff and instalations but the food was terrible! Poor selection, mediocre buffet and taste and quality of food very dissapointing.
Great hotel and staff and instalations but the food was terrible! Poor selection, mediocre buffet and taste and quality of food very dissapointing.
4.7
/5
total
Unknown
,
26. February 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
The stay was good, but there is an important issue you must consider. We left the baggage in the reception on our departure day and it was out of control, we get our belongings in a van of someone else and we were near to miss our baggage. We were lucky we pass through the reception in that moment and we didn't see the suitcase and asking we found the switcase in a van trunk ready for departure with another guests. It's a very important mistake, if that van was departed without our fixing error, nobody could say nothing about our baggage in reception because nobody has any control of it and we could lose our flight back home tring to find our baggage. Please, be aware that important mistake and think in a solution. That issue can spoil a great stay.
The stay was good, but there is an important issue you must consider. We left the baggage in the reception on our departure day and it was out of control, we get our belongings in a van of someone else and we were near to miss our baggage. We were lucky we pass through the reception in that moment and we didn't see the suitcase and asking we found the switcase in a van trunk ready for departure with another guests. It's a very important mistake, if that van was departed without our fixing error, nobody could say nothing about our baggage in reception because nobody has any control of it and we could lose our flight back home tring to find our baggage. Please, be aware that important mistake and think in a solution. That issue can spoil a great stay.
